Issue ID | 1661966 |
Internal NHTSA # | 11325214 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2015 |
File date | 30/04/20 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I have been aware that my model of jeep has a history of problems and legal suits concerning the gear shift. My jeep is an automatic transmission as decoded by the vin. The shift selector has all of a sudden been saying service shifter. And as the days have gone by the problem is getting worse. Now if i put the vehicle in park it indicates that it is in park on the dash, when i let go of the brake without touching anything it then goes into neutral on its own. This has caused multiple times now where i have stepped out of the car or turned it all the way off while it indicated it was in park but in fact it had switched itself to neutral causing the car to roll. Luckily it has not cause any harm to persons or property. This is a serious concern/defect in the way it is operating and it is putting the public safety in jeopardy. I have search and it says there are no active recalls for this problem or in fact any for my car. I feel that this is a serious electronic malfunction and should not be a responsibility of mine to fix. In the days of manual (lever action) gear shifters this would not be possible. This seems to be an electronic issue as the computer is somehow changing the gear from park to neutral on its own. In a conventional gear selector you would have to physically go through reverse to get to neutral from park. With electronics these days there is no human error of accidentally moving down to neutral. It is doing this all on its own and if you are not careful or paying attention it could cause the car to roll down a heel out of control with nobody inside to stop it. Or even worse while my 8 month old daughter is inside and i get out of the car to go to the back to get her and it start rolling.... Please assist and look into this very important and concerning issue. Has been occurring over the past month randomly. |
Vehicle Mileage at Failure | 90000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | VICTORIA, TX |
VIN pattern | 1C4RJFBG9FCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |