Issue ID | 1669402 |
Internal NHTSA # | 11330493 |
Manufacurer | Chrysler (FCA US, LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2015 |
File date | 23/02/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I purchased my grand cherokee with 30k miles. Before i even made my first payment, the transmission was replaced through manufacturers warranty. Days after driving it off the lot, it would slam down through gears during deceleration and jump/jerk when shifting up. A loud metal thud accompanied these jolts between gears every time. Fast forward to today, and 25k miles later (jeep has 55k total) and this problem appears to be returning. Random jolts and jerky shifts during acceleration and deceleration, specifically when going up or down a slope or when getting back on the gas to accelerate when driving. The deceleration and downshift between gears is so jarring sometimes when slowing down that myself and passengers will have our heads bang forward and seatbelt catch the weight of our bodies. The thud noise is coming back randomly as well when this happens. With only 5k miles left on manufacturer power train warranty, i |
Vehicle Mileage at Failure | 30000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | STATESVILLE, NC |
VIN pattern | 1C4RJFAG2FCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |