Issue ID | 1719349 |
Internal NHTSA # | 11389364 |
Manufacurer | Chrysler (FCA US, LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2015 |
File date | 01/10/20 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | The shifter began jumping out of gear about october, 2020... When i would put in park getting out it had moved back to drive and i had to quickly get back in and put back in park. There had been an earlier re call, took to dealer ship and they supposedly fixed whatever problem was. At time of recall i did not have any problems. As time wore on i began to have shifter problems. The light on shifter began to go off and on and it getting out of shift became more frequent ... Took to dealership in southaven ms... Service mgr said there had no complaints... My research showed different... He said they would have to replace place but back order... This was in november. It is now january, 21 and i am still driving and the shifter is still on back order, according to landers jeep they know when they will be able to replace with corp saying that 357 shifters so far are on back order... That is all that they would do.... This situation is not only dangerous but scary... Chrysler continues to shove under the rug issues with the shifter and doesn't seem to care about customers who need more than just lies and blank stares. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MEMPHIS, TN |
VIN pattern | 1C4RJFBG9FCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |