Issue ID | 1419264 |
Internal NHTSA # | 11041372 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2015 |
File date | 01/05/17 |
Component | SEATS |
Product type code | VEHICLE |
Description of the problem | The vehicle was stationary and parked, but still running. The front passenger seat was unoccupied and there was a loud popping sound as the front passenger seat headrest "exploded." a couple of plastic pieces flew out. There was no reason for the headrest to deploy. I took the car to the jeep dealer and they said the headrest was "defective" but couldn't do anything about it as the car was no longer under warranty, nor is there a recall for the problem. The car had under 50k miles on it and was under two years old, and had never been in an accident. |
Vehicle Mileage at Failure | 42000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ORANGEVALE, CA |
VIN pattern | 1C4RJEBG0FCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |