This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2015 seats. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2015 seats and complaints other owners have filed.

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2015 Jeep GRAND CHEROKEE Seats Problems, Complaints and Defects

Issue ID	1471758
Internal NHTSA #	11099481
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2015
File date	03/06/18
Component	SEATS
Product type code	VEHICLE
Description of the problem	On sunday, june 3, 2018, i entered the left front driver's seat of my 2015 jeep grand cherokee (which is always parked inside my enclosed garage in southern california) and immediately discovered that the driver's headrest was in a protruding position. During a closer examination, i discovered that part of the restraint system used to keep of "telescoping" headrest (designed to deploy during a traffic collision) had broken loose, which caused the headrest to deploy. *photos are attached. Subsequently, i conducted a search on several jeep (chrysler) websites and quick discovered that other jeep grand cherokee owners had experienced the same incident. Furthermore, when i examined some of their photos with my photos, i could clearly see that the failure involves two small plastic latches that hold a small metal rod in place; which in turn holds the headrest in an "un-deployed" position until needed. In addition, i discovered that numerous jeep grand cherokee owners had contacted jeep chrysler, and the jeep chrysler corp. Had told many of the owners effected by this problem, that if their vehicle was outside the 3year/36month warranty, and jeep chrysler would not cover the repair. Since discovering the incident, i find this design to be critical to the safe operation of my vehicle and if in fact the headrest had deployed while i was driving the vehicle, i feel it would have most likely caused a serious injury to me (or my passenger based on the same design), or it could have resulted in a major traffic collision which might have led to unintentional fatality. I therefore ask that the nhtsa investigate this flawed part design as soon as possible and based on their investigation issue a recall should jeep chrysler fail to make a quick and responsible effort to the replace the part before someone is injured. Thank you, [xxx] . Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	67798
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	RIVERSIDE, CA
VIN pattern	1C4RJFCGXFCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	RWD
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

W0VBD8EFXK8067353 W0LGS8EE9A1059389 3FADP4BJ7BM158710 2T35WRFV7RW211653 1GNSKBKC5LR307466 WDB9026721R138368 ZFF96NMB000302773 SBM13SAB7LW008564 1G1PC5SH1C7311284 9FBHSRAJNGM239801 WBADD31090BU27765 WV2ZZZ7HZBH093682

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2015 Jeep GRAND CHEROKEE Seats Problems, Complaints and Defects, Recalls and Failures

2015 Jeep GRAND CHEROKEE Seats Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?