Issue ID | 1487685 |
Internal NHTSA # | 11118345 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2015 |
File date | 03/08/18 |
Component | SEATS |
Product type code | VEHICLE |
Description of the problem | Equipped with ahr "active head restraints", the headrest deployed while driving down a rural two lane road striking my wife in the back of the head. When we tried to follow manual instructions for reset, we discovered the plastic keeper clips were broken off and laying in the bottom of the headrest. Fiat chrysler say's. Not covered. $667. 00 for a new headrest that could have killed her. |
Vehicle Mileage at Failure | 57000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | OSWEGO, IL |
VIN pattern | 1C4RJFJT8FCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |