Issue ID | 1608198 |
Internal NHTSA # | 11267044 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2015 |
File date | 07/08/19 |
Component | SEATS |
Product type code | VEHICLE |
Description of the problem | While the car has parked in our garage we came out to find that the active head rest safety device had deployed on its own. Looks like the plastic retaining parts failed as their is bits of plastic on the floor. Obviously this is not a safe design and should be corrected as soon as possible. Our jeep dealership has let us know that this in not under warranty and will be over $700 to fix. We will be contacting fca customer service as it isnt right to have the dealership be on the hook for a faulty product. |
Vehicle Mileage at Failure | 72048 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | RENO, NV |
VIN pattern | 1C4RJFBG8FCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |