Issue ID | 1597346 |
Internal NHTSA # | 11252793 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2015 |
File date | 06/05/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | The vehicle radio/navigation system blacks out. System blacks on and off and when reset- navi udefined blinks on and off and system states it's in compromised for cyber security. I have taken the vehicle to the dealership 2x and will be dropping the car off tomorrow and leaving until they figure out what is wrong with it. The radio also tries to set itself to various stations. I have uconnect access and i have not paid for the service. I located yelp in the vehicle yesterday- the vehicle will be dropped off and i am demanding a resolution and i do plan on taking further steps with uconnect and jeep/cryhsler. The vehicle was purchased new. It took me a while to determine it was the uconnect as i thought it was my phone. I did not think it was the fact that i connected the uconnect to the phone. I also took my vehicle to 2 jeep dealerships to check on recalls |
Vehicle Mileage at Failure | 50000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BELCAMP, MD |
VIN pattern | 1C4RJFBG8FCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |