Issue ID | 1330692 |
Internal NHTSA # | 10920164 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2015 |
File date | 24/10/16 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | The front suspension on the summit is an adjustable air bag system. When set to level two there is a loud banging sound when traversing even the smallest bumps such as a speed bump or a bumpy gravel road construction exit to parking. Country to what the dealer says, excessive speed is not involved. If fact the system level auto lowers above 20 mph. This happens at one to five mph. It sounds like a sledge happen, literally metal to metal. This is not good. Dealer says" it's normal". I went on the jeep forum and two responses to my post are that this does not happen to on their vehicles. Jeep garage forum has a few saying otherwise. Below is one of those posts that i trust is correct. I've had mine to two dealers three times. The first time they changed the right front shock assembly. The second two times it's now "normal". Lyle s. 10-09-2015 jeep garage forum "you should take it to the dealer |
Vehicle Mileage at Failure | 15500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HOMER GLEN, IL |
VIN pattern | 1C4RJFJM8FCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 3 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |