Issue ID | 1214365 |
Internal NHTSA # | 10759824 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2015 |
File date | 15/08/15 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | On august 15th 2015, i brought my vehicle in for a recall that i received in the mail, on the letter it states it is for orc module, so i went into the dealership ray brandt dodge, jeep on westbank expressway to have my recall taken care of, well prior to bringing in my car i called them twice to make an appointment to have my car serviced, they informed me that i did not need to make an appointment just to bring the vehicle in for the recall. I brought that car in the saturday of august 15th to be informed that i needed to make an appointment and they were backed up, i informed them that i had called twice to make sure i got my car taken care of and got this recall item taken care of, they could not service me and told me i had to make an appointment so i left with my car not being serviced and driving my vehicle with a known recall that i brought my car in for, on august 27th i had a car accident, ,my car is still not been serviced for this known recall code r05, and now i have had an accident in my car which has me shook since i know that there is a issue with my car. I am writing this complaint because i think it is horrible the way that dealership treated me and i could be in a different situation and not be able to write this complaint. I do not know if this will do or change anything but i thought it should be heard. |
Vehicle Mileage at Failure | 5700 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | NEW ORLEANS , LA |
VIN pattern | 1C4PJMBS1FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |