Issue ID | 1258606 |
Internal NHTSA # | 10823839 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2015 |
File date | 16/01/16 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Forward collision warning (fcw) with mitigation. 2015 jeep grand cherokee is equipped fcw system. In service date of 10/21/15 with current milage just of 5,000. Since delivery the fcw system has never flashed a brake warning or attempted to to stop vehicle in what would be considered a panic stop situation. Have adjusted to far or near and system does nothing. Took vehicle to jeep dealer on 1/11/16 for diagnosis and repair. Dealer ran computer diagnostics . Dealer diagnosed no problem and told me to call jeep because they could not help me. I opened a case with jeep as told. Jeep has taken the stance since the dealer found no computer issues they are correct and therefore the system must be operating properly. At wits end at this point. In talking to other jeep owners and looking at jeeps own promotional videos this system should be giving constant warnings. Not one warning in 5000 miles. I am concerned that the system designed to help mitigate damage and injury will not work in the event of an accident. The system is designed to not to stop accidents or to allow driver to be careless, it is supposed to back up the driver. I feel that i am at risk for personal injury if system fails. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MURRELLS INLET, SC |
VIN pattern | 1C4RJFCG9FCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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DoT tire identifier | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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