Issue ID | 1261294 |
Internal NHTSA # | 10825867 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2015 |
File date | 07/09/15 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I left my car idling , on a flat surface in a parking lot to run into a bank atm. The gear shifter did not lock into park even though i pushed it all the way forward to the park position. The vehicle rolled into a parked car. The total damage sustained by the other car was $2100, and $1000 on my jeep gc. This shifter is not very intuitive, it is a newer electronic shifter and is not gated as most are. It does not give the driver good feel or feedback that the car is in the appropriate gear. This has been a problem from day one. If i had been pointed to the street this could have caused a major accident. This is a very dangerous situation! I brought it to the dealer to look at and they said there was no issue. Clearly there is an issue. I now see the nhsta is looking into more than 300 incidents of this rollaway issue. There are probably many many more since most people have not reported it. I have a big monetary issue this has cost, my insurance has gone up 70% as they think i was negligent and it needs to be addressed by jeep/chrysler/fiat. Please feel free to call me to inquire further into the issue i am having. I have notified jeep customer service and am taking the car in again on 2/22 for them to inspect. Thanks, [xxx] |
Vehicle Mileage at Failure | 7000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | NEW PROVIDENCE, NJ |
VIN pattern | 1C4RJFBG9FCXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | RWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |