2015 Jeep GRAND CHEROKEE Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2015 unknown or other. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2015 unknown or other and complaints other owners have filed.
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2015 Jeep GRAND CHEROKEE Unknown Or Other Problems, Complaints and Defects

 Issue ID1583910
 Internal NHTSA #11233107
 ManufacurerChrysler (FCA US LLC)
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2015
 File date17/07/19
 ComponentUNKNOWN OR OTHER
Product type codeVEHICLE
 Description of the problemOn 7/17/2019, i got into my vehicle to run errands to note that the passenger side headrest had exposed wires and was not in its' normal position. I had not been involved in any accident and there was no force applied to the headrest. I did not attempt to fix it as i know nothing about vehicles and didn't want to cause any further damage. I went to the dealership who looked over at it from the drivers side window and stated the entire thing would have to be replaced. He didn't go around to get a closer look or anything- he just stated to me that because of the wiring the entire unit needed replacing-- he then went inside and told be it would be $800 since i didn't have an extended warranty and we would have to wait on the part to come in. I told him that i would need to think about it. I went home and researched the issue, stumbling across several complaints like mine. I was unable to rest the headrest, assumingely my plastic pieces had broke off as well. I called jeep customer service and to sum it up, i was given a case number and told to keep all of my receipts just in case something comes up later but she could not help me any further. My jeep has about 81,000 and has been very well maintained. It is very concerning that this issue is occurring so much and jeep is not doing anything about it to ensure the safety nor the satisfaction of their customers.
 Vehicle Mileage at Failure81000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateGROVETOWN, GA
VIN pattern XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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