This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2015 unknown or other. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2015 unknown or other and complaints other owners have filed.

Enter valid VIN:

2015 Jeep GRAND CHEROKEE Unknown Or Other Problems, Complaints and Defects

Issue ID	1612326
Internal NHTSA #	11270279
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2015
File date	03/10/19
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	My complaint is about a danger caused by a u-connect (uc) update notice for my 2015 jeep grand cherokee that, until completed, the jeep's safety features including 911 were unavailable. A programming glitch wouldn't allow an update time to be chosen. The notice continued to block the screen making it unusable. On 10-3-19, an hr into a 5 hr trip, a notice on the screen said: urgent updated needs to be scheduled/completed w/in 24 hours but, in meantime, "essential services" like 911 & bluetooth (& couple others) aren't available. I tried to set a time but the original screen kept popping back up. I could not clear the notice from the screen and it blocked being able to use any of the screen tabs. Couldn't even use uc's call-assist button on rearview mirror. In the glove box i found an actual # for uc & called directly. The woman, helen, said there'd been a "glitch" in the program, that i was "out of luck," she was sorry for the inconvenience, that she had other customers traveling & in similar predicament. Initially she suggested i pulled off the hwy to attempt a system reset (after which the hazard lights wouldn't shut off until an extra long hold of the hazard button). When the reset didn't work, she advised that when we get to our destination (unless we felt unsafe we should stop our trip then) to be out of the car for at least an hour, to pick an update time w/o any zeros (apparently that was the "glitch") like 11:17. The car had to be locked in a certain pattern to put it in "sleep" mode. The actual keys had to be at least 25 feet away from the vehicle. If this all didn't work we'd have to find a dealer but it did work overnight. So we drove for 4 hours w/o navigation, bluetooth or 911. Nor did we have radio access to hear traffic or weather reports along our route. It was very unsettling to be driving in the dark without any of the jeep's computer available.
Vehicle Mileage at Failure	82000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	TROY, MI
VIN pattern	1C4RJFBG6FCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JHMEG63900S101695 KMHDU46D68U317627 WVWZZZ1KZ6W578340 3D7KS28A98G210153 1HFTE2145D4403858 5DKPB13132N002855 5HD1KRP43LS651344 JTGRX12P8F8042026 1FMTU18L8XLA70813 WBY1Z210X0V305933 1D4HS38N63F531481 VF1FW1BB542561754

Rating: 4.7 from 5 (3783 reviews)

2015 Jeep GRAND CHEROKEE Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2015 Jeep GRAND CHEROKEE Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?