Issue ID | 1613123 |
Internal NHTSA # | 11270916 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2015 |
File date | 24/10/19 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | 2015 jeep grand cherokee with 66,500 miles suddenly had service shifter message in conjunction with check engine light. I had trouble shifting car into gear. Almost seemed like it was locked up. The message disappeared and went into gear with no more problems for a few days. Then the same thing happened again. I called the local dealership to make an appointment. I took my jeep in and nothing showed on the diagnostic test concerning shifter, but they did find problems with the steering system. Issue was covered under extended warranty. They re-examined it again and still could t find any issues with the shifter. The dealership had my jeep for 6 days. I picked up my jeep today and after driving about 60-70 miles the message service shifter appeared for about 3 seconds as i was driving and then disappeared. I am extremely irritated about this issue. I intend to contact the dealership tomorrow. I have read many other comments online about this same problem with 2015, 2016, 2017 and 2018 models. This issue needs to be investigated for recall. This should be covered and fixed per manufacturer. |
Vehicle Mileage at Failure | 66500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | RIPLEY, TN |
VIN pattern | 1C4RJEBG9FCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |