Issue ID | 1634199 |
Internal NHTSA # | 11298482 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2015 |
File date | 10/01/20 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | The passenger active head restraint activated june 2019 on my jeep gc due to the plastic tabs on the headrest that hold the metal pin in place breaking. The pin was still held by the solenoid as it never activated. The design of this has constant spring tension on the pin and small plastic tabs fastening it to the headrest. Both sides broke activating the headrest. I fixed that one now today the drivers side headrest failed the same way. Luckily it broke while the car was sitting in the parking lot not while i was driving it. There are numerous complaints about this on online jeep forums. I am not expecting anything to come from this but want to formally document this in hope of preventing a serious accident. The headrest design is simple in form; however, the materials used lack the strength to retain the constant spring tension long term. A simple metal bracket would alleviate the strain on the plastic tabs. I have photos if anyone would like to see them. |
Vehicle Mileage at Failure | 32500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MOHNTON, PA |
VIN pattern | 1C4RJFAG0FCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |