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2015 Jeep GRAND CHEROKEE Vehicle Speed Control Problems, Complaints and Defects

Issue ID	1191108
Internal NHTSA #	10724922
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2015
File date	02/06/15
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	I was pulling my travel trailer south on i65 south at 70 mph and just crossed the alabama state line and saw yellow flashing light and a sign to reduce speed to 60 mph. I was in cruise control set at 70 mph. I pressed the minus shift paddle to slow down but it didn't shift down low enough to slow me down. I then pushed the plus shift paddle to put me back into cruise control. The engine then over revved and shut down and i no longer had power to control forward motion. I coasted to the berm while tractor trailers zoomed by me. I had enough momentum to leave the highway ramp 143 and the come to a stop. The engine push start button still indicated run. I made a right turn as the engine was limping along. I then made another right turn on airport road and engine was still limping. Not knowing what to do i limped on to a dirt road until i came to a grain silo with a parking area in which i stopped. I then pushed the start button which was still in run and the button indicated off. I then pushed the start button and the engine started as normal with normal power and i continued back on my trip to mobile alabama without incident. This problem is a potential safety problem and all owners of my model of jeep should be warned not to use the shift paddles when in cruise control. The owners manual has no warnings. I called the dealer and then jeep chrysler customer hotline 1-800-992-1997 and both told me it was caused by "customer error". I think this control system software should lockout the paddle shift capability when in cruise control or if the speed of vehicle could cause over revving of the engine by down shifting. Maybe a mechanical max rpm switch on the engine would be better than computer software to limit engine revs. This perhaps would eliminate the potential for danger when the vehicle goes into limp mode as it did for me.
Vehicle Mileage at Failure	2700
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	ALLISON PARK, PA
VIN pattern	1C4RJFAG1FCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	70
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

YV495202502394664 WBAVH35000NB99238 WV2ZZZ7HZEH122749 SALLAAAF5DA664335 4JGDA2EB9CA060857 WDF63960313137359 1J4FA29185P377649 2HKRM3H50CH001024 5FNRL3H75AB055838 3GNAX9DV8KS522002 MA3ZC62S7FA728477 WBAFG22060LL80150

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2015 Jeep GRAND CHEROKEE Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2015 Jeep GRAND CHEROKEE Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?