Issue ID | 1416611 |
Internal NHTSA # | 11035998 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2015 |
File date | 23/10/17 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | I have a 2015 grand cherokee that has been in for the rollaway recall. Tonight i pulled into a parking lot, got out of the car quickly to see how far i pulled in, and the car started rolling backwards. I thought the car was in park but in turn it was not. The car was in reverse. Previous to tonight i've had this happen and as soon as you let go of the brake, if the door is open, the "auto park" kicks in and the vehicle goes into park. That did not happen. I was able to catch the car before it went to far and get it in park. After that incident i took videos on the behavior. Repeatedly going from park, to reverse, or drive with the door open, taking my foot of the brake and every time it rolled and auto park did not apply. Turned the car off and on a few times and still, no auto park. The videos are to large to fit into the 5 mb limit but can be sent by any other means you have available or here is a link to them on onedrive. Https://1drv. Ms/f/s! Airasnb8ajcyg1xqr6wwntqyirj8 i do not feel safe driving this car as the recall does not work. If a satisfactory fix cannot be made i would like to discuss what options are available to me. Thanks.... Updated 11/13/2017 *bf the consumer stated the another trigger for the auto park was wearing a seatbelt. The seat belt has to be off, not in park, and the driver's door open in order for it to work properly. This seemed to be the intended behavior so, the consumer would like to have the complaint disregarded. Updated 11/30/2017*js |
Vehicle Mileage at Failure | 26300 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | FORT COLLINS, CO |
VIN pattern | 1C4RJFAG2FCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | 2 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |