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2015 Jeep GRAND CHEROKEE Vehicle Speed Control Problems, Complaints and Defects

Issue ID	1555749
Internal NHTSA #	11196023
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2015
File date	05/03/19
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	Driving my grand cherokee on i-40 with cruise control set to 75, i entered a construction zone and applied the brakes to slow down. Instead of slowing down, the car accelerated up to about 90 mph. I was speeding in and out of traffic like a mad person and, luckily, i managed to keep my wife and i alive. Then the brakes were on the floor, i could not disconnect the cruise control, could not shift out of gear and could not turn the car off. After a period of time, we began a slight incline and the car slowed. Then i had control for a short time when the power steering went out; it came back on after about a minute. We were towed to the nearest dealer (70 miles) and the car remained there in order for chrysler to send a team to investigate. After 4 weeks chrysler informed me that there was no problem. Tell the truth, i competely expected them to not take blame for this. This was the most frightening thing that has ever happened to me - i thought for sure that we would be killed - weaving in and out of diesel trucks and construction zone. I took out barriers and traffic cones in my effort to save us. I had serious concerns about operating this vehicle again but my thought is that chrysler probably fixed the problem without taking responsibility for it. I did discover that there is something you can do if you are in this predicament and i wish i had known about it before. If you hold in on the start button for a few seconds, the car will turn off. I had held in on the start button but, evidently, not for long enough. I hope that this message can get out to other jeep owners and that this action could save lives.
Vehicle Mileage at Failure	58000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	LAKE HAVASU CITY, AZ
VIN pattern	1C4RJFJM6FCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	90
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

RLMHF4HX6BV001476 1GCHK29K48E163388 SALWA2BU7LA890975 TMBJB6NJXKZ152336 WF0FXXWPMFLY86514 WBANP71080CY09668 W0L0AHL0865148941 WP1ZZZ95ZRLB10434 WVWFW7AH8CV009364 WP0ZZZ299Z2S63014 KNABZ511BCT294329 JT154EP9100407979

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2015 Jeep GRAND CHEROKEE Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2015 Jeep GRAND CHEROKEE Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?