Issue ID | 1627904 |
Internal NHTSA # | 11289921 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2018 |
File date | 05/12/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Similar to multiple reviews posted here, 2018 jeep grand cherokee shuts off completely while driving. As of this date 12. 18. 2019 i have experienced my car shutting off entirely at street to highway speeds (25-65 mph) being unable to restart multiple times (5). As a part of restarting the vehicle one is prompted to place the vehicle in park and activate by pushing the start/stop. - couple of issues there 1) you have to somehow manage to get your vehicle out of the middle of a busy street/highway which likely wont happen. 2) when you realize you cant get into a safe area and put your car in park to attempt restart, the vehicle does not restart at all. This leaves you and your vehicle completely stranded and locked out. Putting personal safety and the safety of everyone else in a highly dangerous situation. And then the cops come tell you they will tow you at your own expense. - i have been lucky enough to jump the vehicle all of the times i have been stranded. Let me be the first to tell you that two cars stopped dead in the middle of a highway performing a jump is 100% a life threatening situation. Now, the vehicle also likes to decide that it just doesn't want to start at erratic intervals. I have now 3 times experienced my vehicle just flat out not starting. Once right in the morning at work, once at work trying to go for lunch and the final time being at lunch. It's become painfully clear that the dealership has no idea what is wrong and they are now sending me out on labrat excursions hoping they fixed an issue they cannot identify. They are doing this knowing full well that the cost of failure could end up being my life. |
Vehicle Mileage at Failure | 29200 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LAKEWOOD, CO |
VIN pattern | 1C4RJFAG3JCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |