Issue ID | 1640384 |
Internal NHTSA # | 11306227 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2018 |
File date | 28/01/20 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | I am the owner of a 2018 jeep grand cherokee limited. I was transporting my daughter to school on january 28, 2020 travelling at a speed of 45-50mph. A message appeared on my dashboard prompting me to put the vehicle in park and push start/stop. My vehicle begin to stall and just as it was slowing down abruptly shut off in the middle of traffic. When i attempted to restart the vehicle, the vehicle would not start. I was left sitting in traffic fearing for me and my daughter's life as cars continue to drive pass at high speed or driving closing behind my vehicle before realizing that we were at a standstill. I attempted to restart the vehicle and it did not start. I called my automobile insurer who connected me with a tow company to have the vehicle transported to the car dealer for a diagnostic check. Based on the diagnostic review, i was advised that my 2018 jeep cherokee has a failed ac compressor which caused the starter to fail internally and my water pump is leaking. My car was just taken to the dealership for the recommended service on january 2, 2020. It seems to me that some of this could have been detected during the scheduled maintenance since the report indicates that a full inspection was performed. During the scheduled maintenance service on january 2, i got an oil change and the air filter was replaced. After reading the other reviews i am fearful for my life now while driving this vehicle knowing that it could stop anytime and anywhere. Out of safety precautions i thought it would be beneficial to post this as a safety problem god forbid anything happens in the future. |
Vehicle Mileage at Failure | 61089 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WHITE PLAINS, MD |
VIN pattern | 1C4RJFBG2JCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |