Issue ID | 1726579 |
Internal NHTSA # | 11397523 |
Manufacurer | Chrysler (FCA US, LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2018 |
File date | 16/12/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2018 jeep grand cherokee. The contact stated while driving at 55 mph, the vehicle stalled. The vehicle restarted and was taken to fields chrysler jeep dodge ram glenview (2800 patriot blvd, glenview, il 60026) where it was diagnosed that the engine needed to be replaced. The contact stated that the egr cooler had been replaced twice. The contact then received notification of nhtsa campaign number: 20v699000 (engine and engine cooling) a year after experiencing the engine failure. The dealer was contacted and informed the contact that the part was not yet available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that he was worried that the failure would recur. The failure mileage was 10,000. Parts distribution disconnect. |
Vehicle Mileage at Failure | 10000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | DEERFIELD, IL |
VIN pattern | 1C4RJFJM5JCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |