Issue ID | 1632851 |
Internal NHTSA # | 11297474 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2018 |
File date | 22/11/19 |
Component | FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2018 jeep grand cherokee. On several occasions, while driving various speeds, the vehicle lunged forward, the electronic throttle control indicator illuminated, and the vehicle stalled. The vehicle was coasted safely off the roadway. The contact was unable to restart the vehicle. On the first occasion, the vehicle was towed to lee chrysler jeep dodge ram (765 center st, auburn, me 04210) where it was diagnosed. The contact was informed that the throttle ignition coil and the fuel filter needed to be replaced. Additonally, after a second failure, the vehicle was towed to herb chambers chrysler dodge jeep ram fiat of millbury (2 latti farm rd rte. 20, millbury, ma 01527), but the mechanic was unable to duplicate the failure. The vehicle was then taken to autostar chrysler dodge jeep ram of hendersonville (401 duncan hill rd, hendersonville, nc 28792) to be inspected; however, no failures were discovered. After an additional failure, the vehicle was towed to danbury chrysler jeep dodge ram fiat (100b federal rd, danbury, ct 06810) where the contact was informed that the high pressure fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failures and did not assist. The failure mileage was approximately 18,000. |
Vehicle Mileage at Failure | 18000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | HENDERSONVILLE, NC |
VIN pattern | 1C4RJFCM8JCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
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Dealer's name | |
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