2018 Jeep GRAND CHEROKEE Service Brakes Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2018 service brakes. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2018 service brakes and complaints other owners have filed.
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2018 Jeep GRAND CHEROKEE Service Brakes Problems, Complaints and Defects

 Issue ID1523098
 Internal NHTSA #11162285
 ManufacurerChrysler (FCA US LLC)
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2018
 File date19/11/18
 ComponentSERVICE BRAKES
Product type codeVEHICLE
 Description of the problemI purchased a 2018 jeep grand cherokee limited in september 2018. With barely 1,400 miles on it, the brakes failed when i was in bumper to bumper traffic for two straight hours on 287 in rockland county, ny. I had my foot on the brake as the road was closed due to a truck fire. Suddenly the brake completely depressed to the floor and the car rolled into a mac truck. I had front end damage in the amount of $1,100, which i paid for myself; and, no one was injured, thank god. Jeep would not even give me permission to rent a car in the interim. I called over 25 times and couldn't get past first line customer service. The engineer came and did a very quick inspection of this car. He claims that he didn't find anything wrong with it; but, i know what happened. The car was towed to and from the service shop as i am petrified to drive it. I paid over $40,000 cash for this vehicle upfront. I got nowhere with jeep corporate. I even tried to write to the president of jeep; but, did not receive an answer. The dealership won't assist me either. I have read about similar issues on the internet with the cherokee, the compass and the grand cherokee. After a month, jeep corporate sent me a form letter stating that there is nothing wrong with the vehicle, they can't duplicate the problem; and, i should take it up with my insurance company, which i didn't do as this was not my fault. The form letter has no name, address, phone number, nor email address. As a result, i am stuck with this unsafe vehicle, as i can't afford to trade it in and lose thousand of dollars.
 Vehicle Mileage at Failure1400
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateTOWACO, NJ
VIN pattern 1C4RJFBG6JCXXXXXX
 Was vehicle invloved in a crash?Y
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase30/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed1
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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