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2018 Jeep GRAND CHEROKEE Service Brakes Problems, Complaints and Defects

Issue ID	1570741
Internal NHTSA #	11218346
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2018
File date	22/09/18
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	In september of 2018 in an elevated grocery store parking lot, immediately at the moment of a low speed front collision that bent part of the front bumper, the engine rpm spiked extremely high. I then carefully put my foot square on the break and applied pressure before putting the vehicle in reverse so i could park in order to check the damage. As my foot was firm on the brake, while shifting into reverse the vehicle took off at a high rate of speed as the engine rpm continued to violently accelerate and spike. The brake was rock solid and did not activate all, no matter how much pressure i put on it as the jeep accelerated through the parking lot in reverse, getting up to about 40 to 50 mph before striking 4 other vehicles. At least 2 of the other vehicles were totaled. Only after the jeep came to a complete stop into one of the parked cars, was i able to turn the engine off and get out to make sure no people were injured. Several pedestrians were walking to their cars at the moment of the incident. No one was hurt but several people could have been killed or seriously injured as a result of the engine throttle/rpm spiking out of control. The experience was completely horrifying. The on duty police officer who i spoke with, who was also present at the time of the incident, did not write a ticket. After interviewing me he determined that i was of sound mind and body and not under the influence of any type of substance. After speaking with several technicians and sales associates at the jeep dealer, i' was advised to contact jeep corporate to speak with someone who had the authority to help me resolve this matter. Moving forward my best advise to anyone else would be to check this (nhtsa) website for any manufacturer malfunctions and/or recalls.
Vehicle Mileage at Failure	37000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	WASHINGTON, DC
VIN pattern	1C4RJFBT8JCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	30/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	20
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1FTNX21F52ED16984 KNAG541JBMA016570 W1K2130801A882679 WVWZZZ1JZ1W122837 JMYMYV68W3J000186 JTEBU14R160104240 2A4RR5DG9BR613285 1HGFA16866L801017 1B3CB3HA8BD234258 KL1CD6CA4LC434859 5NPE24AF1GH365486 LJXCU3BB2RTF51192

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2018 Jeep GRAND CHEROKEE Service Brakes Problems, Complaints and Defects, Recalls and Failures

2018 Jeep GRAND CHEROKEE Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?