This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2018 unknown or other. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2018 unknown or other and complaints other owners have filed.

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2018 Jeep GRAND CHEROKEE Unknown Or Other Problems, Complaints and Defects

Issue ID	1496731
Internal NHTSA #	11128601
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2018
File date	06/08/18
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	My 2018 jeep grand cherokee trailhawk's sunroof suddenly exploded while driving 60 mph on the freeway during a hot summer day. I heard an initial loud crack sound and moments later the front sunroof glass shattered outward. I was able to get to the side of the road before the glass showered into my vehicle and over my head. I shut the sunscreen which helped, but there was millions of glass shards and fragments all over the inside of my car and throughout the ceiling. This vehicle only has ~6500 miles on it and was purchased in march 2018 brand new. I had the car towed on a flatbed truck to the dealer that i purchased it from and since, it's been in and out of the shop 3 times. The dealer replaced the front sunroof glass, seals and vacuumed out my car, however the day after picking it up, massive amounts of glass remained in the ceiling area. The second attempt and cleaning up the glass, they had to removed the interior header and seats to try and extract all the broken glass fragments. I'm taking the car back in for the 4th time, because there is still broken glass shifting around between the sunroof and sunscreen. The repairs have thus far been covered by warranty (manufactured defect), but this brand new vehicle is ruined. I'll be working with chrysler customer care to see what my options are and if they will offer a new replacement vehicle or buy back. Very scary and grateful no one was seriously hurt... I'm very disappointed and frustrated to say the least and the saga continues.
Vehicle Mileage at Failure	6500
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	BONNEY LAKE, WA
VIN pattern	1C4RJFLT8JCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	30/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	60
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

000000ZC72S302073 1TTF5320681085141 VF1LSRAER47882083 WDB2201281A216837 Y6DSF69YE7B156563 1N4AL2A94AC177600 VF3CCHNZTHW129637 JTJHW31U002049561 WDB1290582F135334 KL1PJ5C51GK302970 W0LSD9EC1B4058021 KNGGBK1W2FK004137

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2018 Jeep GRAND CHEROKEE Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2018 Jeep GRAND CHEROKEE Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?