Issue ID | 1653016 |
Internal NHTSA # | 11318641 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2018 |
File date | 15/03/20 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I backed out of my garage to run an errand, decided to run back into the house for a sweater. Put the car in park (it was still outside the garage facing the open garage door). Hopped out and went to go back into the house with the car door open. The jeep started rolling forward. I jumped back in, put on the brake, tried to shut the door and it sped forward accelerating. It went through the open garage, it jumped up two stair steps, the tires and wheels crashed through the top step floor, jumped up out of the hole it made, lurched forward and crashed into the house wall and was stuck in between the furnace wall on the right and shelving on the left. The engine was still revving at this point and i cut the engine by pushing the ignition button. I then thought the airbag was going to hit me, but it did not deploy. I decided i needed to get it out of the wall, so i started it and shifted back into reverse, but it wouldn't move. So i shut it off and then started to panic that there might be an explosion as we have gas lines, electrical, etc. There. The front doors were pinned shut. So i jumped in the back and was able to get out through the rear passenger side door. I ran out into our yard as i was afraid something might explode. I have found several other examples of this on your website as complaints, etc. In just a few minutes. There are many more i'm sure and the new 2020 models you have 3 similar complaints already. Do something to hold jeep accountable. This has been going on since 2009. I had no idea when i bought this jeep.*dt*jb*dt*jb |
Vehicle Mileage at Failure | 21000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | BOW,, WA |
VIN pattern | 1C4RJFBG6JCXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | Y |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |