Issue ID | 1472226 |
Internal NHTSA # | 11100020 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2018 |
File date | 24/04/18 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | We were using cruise control in our new jeep. As we were approaching a red traffic light, we tried to disengage the cruise control by using the brake. The vehicle would not stop. The brakes were completely engaged and locked, but the vehicle kept moving forward into oncoming traffic. Thankfully, the driver of an 18 wheeler saw us unable to stop and swerved. His swerving and our steering caused us to be stopped by his hind wheel. If the other driver had noticed us one second slower, we would have likely been dead. There was $11,121. 91 worth of damage to our brand new jeep with 3,500 miles on it. This jeep is not yet part of the recall for the exact cruise control issue outlined. We are filing this, because we do not want another owner of this model to not be as lucky as us and we would like to not be out of pocket for the damages. Jeep flew someone down from michigan to check out the vehicle's black box and said they didn't find anything. We have the contact information of the truck driver who can attest that the brakes were fully engaged and the vehicle continued to move. We are fortunate to have all walked away unharmed physically, but the monetary pain cuts deep. *tt |
Vehicle Mileage at Failure | 3500 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | LONGVIEW, TX |
VIN pattern | 1C4RJEBG5JCXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | Y |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |