Issue ID | 1570599 |
Internal NHTSA # | 11218241 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | PATRIOT |
Model Year | 2015 |
File date | 01/06/19 |
Component | SEATS |
Product type code | VEHICLE |
Description of the problem | When arriving on saturday 6/1/2019 at home we parked our vehicle in the garage and when we shut the door we hear a loud popping sound. Not knowing what it was we inspected the outside of the car and then in the inside we noticed that the driver's side headrest had come apart. I took it into the dealership and they had indicated that the headrest had deployed due to the clips inside breaking and that i would need to pay $535 to get it repaired. I thought that safety equipment of this nature was supposed to be covered, as if a air bag had falsely deployed that would be covered. I would think that this would be a major incident as what would of happened if we were driving the vehicle or worse yet what if one of our kids were driving and what happens if the passenger side headrest deploys at any given time. I believe that the manufacture should replace them at no cost and there should be a recall on these as many more incidents of this nature have been reported. |
Vehicle Mileage at Failure | 45488 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PEORIA, AZ |
VIN pattern | 1C4NJPBA6FDXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |