Issue ID | 1565334 |
Internal NHTSA # | 11208374 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | RENEGADE |
Model Year | 2017 |
File date | 10/05/19 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Purchased 4/20/2017 the problems began with the ac going out at 10000miles. The dealership didn't want to fix it told us to drive with the windows down. After arguing about our warranty we got a loaner. Next they replaced the wiring harness 2 times. Again, did not want to provide loaner had to complain for them to honor warranty agreement. Then transmission skips and radio frequency hub was replaced twice while in the shop for 4 months from dec 14 2018 till around march 17 2019. Steering module replaced due to the steering wheel in the center getting completely hot. Complained about the transmission skipping still. Check engine light always comes on. Automatic start faulty. Will attach all repair invoices. Most recent! 5/6/2019, a monday the car was scheduled due to a recall on the fuel pump and the automatic start would not work. Along with that when the car started the screen would flash warning signs: emergency break system, airbag system warning. The service department claimed to not have a loaner. However, friday 5/10/2019 i had not received a call back and on my way to take my daughter to school. The emergency breaks locked up while driving 70 mph down fm 1289 heading to port o'connor, texas from port lavaca, texas. I went straight to the dealership and demanded a loaner. The vehicle is clearly a lemon! However larry taylor, a service technician, told us "i value my life i would not drive this vehicle". Paul perez service department manager said "i wouldn't put my family in that vehicle." then they demanded we bring the loaner back 5/17/2019 to pick up our vehicle. The vehicle according to them had a short circuit, this is the second time mind you, and made the emergency breaks engage and the seat belts malfunction. Also, the airbags malfunctioned flashing warning as the breaks locked up. I could only select 3 options but seat belts needs to be checked. |
Vehicle Mileage at Failure | 36500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PORT LAVACA, TX |
VIN pattern | ZACCJABB3HPXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |