Issue ID | 1727735 |
Internal NHTSA # | 11398318 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | FORTE |
Model Year | 2015 |
File date | 19/01/21 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | I made a former complaint regarding oil consumption. I then brought my kia forte5 in due to catastrophic engine failure & knocking (oil consumption was the symptom). It also had a rattling noise which we suspected may be the cat. Long story short, kia hasn't paid a dime for this, despite there being a recall which includes my vin. The dealership has come up with every excuse in the book to not take responsibility. My short block may be repaired, but now they're saying i need to pay $2700 for a new cat & muffler... Which was damaged from the defective/recalled engine. The customer service at the dealership & consumer assistance center has been deplorable at best. This has been the most stressful experience. My car has been in their shop for over a month. They also are charger me for new spark plugs, even though i wouldn't have had to buy them right now if it weren't for the defective engine. Oh, the two-week late loaner they finally got to me? They decided to call me and tell me day-of that they were no longer covering it and would charge me $35/day - no warning. It doesn't take a rocket scientist to figure out that the engine failure caused systemic issues, which should more certainly be covered by kia. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SEATTLE, WA |
VIN pattern | KNAFX5A86F5XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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DoT tire identifier | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
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Dealer's name | |
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