Issue ID | 1561566 |
Internal NHTSA # | 11205510 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | FORTE |
Model Year | 2015 |
File date | 16/04/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Hello. My name is [xxx] . I drive a 2015 kia forte5. It's the sx model with right around 91000 miles right now; and as of recently it has fallen ill. I took it to the dealership after i noticed a slight knocking sound as well as some weird misfires i was feeling. After diagnosis they told me and i quote "internal damage to the cylinder head&possibly pistons from what the technician gathers so far. A tear down to visually inspect is the next step. For the diagnosis though the cost is $134. 98". Based on the information received from them i contacted the warranty company, expecting them to cover the costs but for some reason was turned away. I am now coming aware that the issues listed above have been subject to many recalls for the exact same engine as mine, however i learned this information though a third party technician. Not once did the dealership mention it. I looked further and found several cases on many online kia forums of people claiming to have the same issues with the same engine. I am just looking to have some help getting this situation resolved as i've had many people tell me that i shouldn't be having these kinds of problems with a car this young. Not to mention that my car still falls under the power train warranty as well as the extended warranty. Below i have sent copies of all the diagnostic information i received. Please respond as soon as possible. I thank you for your time. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 91000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | APEX, NC |
VIN pattern | KNAFZ5A3XF5XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |