Issue ID | 1698213 |
Internal NHTSA # | 11365017 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | NIRO |
Model Year | 2020 |
File date | 15/10/20 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | We purchased a new 2020 kia niro ex premium phev on 10/10/2020 and regret it. Less than a week and 50 miles in we had the "check active air flap system" warning. Apparently this a known problem, https://www. Kianiroforum. Com/threads/2020-phev-check-active-air-flap-system. 9142/ how ridiculous that a well know and very widespread fault like this is not addressed by the manufacturer before the sale. The 1-800 people were well aware of the problem but could not answer even the most simple question. Q - is the vehicle safe to drive? A - if you feel the vehicle is unsafe then don't drive it. Very cavalier but i suspect the rep was not proved detail and script. I have attempted to contact kia directly and also via the bbb. From what i see the dealer is also a victim. I am building my case for a lemon law return. How sad a large and exciting purchase goes wrong so quickly and that basic safety questions can't be addressed. *ln consumer stated vehicle would randomly stop automatically and emergency brake would engage on it's own. Scan showed faulty body control module when consumer first purchased the vehicle.*jb |
Vehicle Mileage at Failure | 50 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | TALLADEGA, AL |
VIN pattern | KNDCC3LD4L5XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 10/10/20 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | GILLMAN |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |