Issue ID | 1520055 |
Internal NHTSA # | 11156766 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | OPTIMA |
Model Year | 2012 |
File date | 14/08/18 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2012 kia optima. The contact received a recall notice for nhtsa campaign number: 18v363000 (air bags). The contact took the vehicle to kia of cherry hill (1803 marlton pike w, cherry hill, nj 08002, (856) 471-1054) and the air bag indicator was illuminated; however, the dealer found other failures that would have cost the contact $8,500 to repair. The contact took the vehicle to an independent mechanic who stated that the $8,500 worth of repairs were not all needed and the air bag failure should have been repaired. The contact called the manufacturer and was given a case number, but was not called back. The contact brought the vehicle back to the dealer to have the air bags repaired. The dealer repaired the air bags, but the indicator remained illuminated. The contact was informed that she would have to pay for a diagnostic test to determine why the indicator was illuminated. The failure mileage was 129,853. |
Vehicle Mileage at Failure | 129853 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | CHERRY HILL, NJ |
VIN pattern | 5XXGN4A79CGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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