Issue ID | 1162355 |
Internal NHTSA # | 10691317 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | OPTIMA |
Model Year | 2012 |
File date | 10/01/15 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | I have a 2012 kia optima hybrid of which i purchased at the local kia dealer (ontario, ca) and even purchased an additional "platinum 100k mile protection." on december 31st my car started to move while in park and the ignition on. I hit the breaks and there was no break pressure at all. The car started to flash codes regarding the brakes and i had to engage the emergency break to stop the vehicle. The dealer could not find the issue and returned the car. Another month later the car did the same thing and i video taped it. The gauges started illuminating and delluminating repeatedly and all the lights on the dash started to flash. The "check brake" code came up again! I now have proof of the vehicle doing this and brought my car back to the dealer now they have admitted something is wrong but they're still unable to duplicate the error. They are keeping the car for further diagnosis but have not done anything but tell me they do not know what is wrong with it yet and that my warranty "may not" cover it. They have told me repeatedly that they will not be able to fix it or do anything for me until they know what is wrong, nor have they offered me a rental car. I want my car back but it is unsafe! What if the brakes go out at a high rate of speed?! Please help me nhtsa so we can save lives of others that may experience this problem as well. |
Vehicle Mileage at Failure | 77000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | CLAREMONT, CA |
VIN pattern | KNAGM4AD5C5XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |