Issue ID | 1277303 |
Internal NHTSA # | 10860348 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | OPTIMA |
Model Year | 2012 |
File date | 05/04/16 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I own a 2012 kia optima on april 5, 2016 i was driving home from work and my sunroof exploded. At the time i was driving on cline avenue (912). I was not doing anything out of the normal. There were no car around me to hit me there was no falling debris from anywhere. I heard a loud explosion sound and when i looked up i saw my sunroof with a huge hole and two more loud pops came after that. Since that time i have contacted kia usa the corporate headquarters and have not gotten anywhere with them. They have not owned up to the fact that this is happening in their vehicles (2011 -2015). I discovered this while researching on line. Once the explosion happened i contacted the dealership where i purchased it and where i have it serviced on a regular basis. They held my car from monday, april 11, 2016 until friday, april 15, 2016. Nothing was done to it. They claim that they were instructed to hold it so they could an investigation of the car. I have given 3 depositions over the phone to kia with a promise that someone would get back to me soon. That has not happened yet. In the mean time i had to give the dealer ship a deposit so they could order the glass to fix the sunroof. They are telling me that it will cost $440. 00 for the class and $80. 00 dollars labor. This may not seem like much, but to me it is and i feel like this is kia's responsibility. When i was doing my research on-line i found article of others car makers having the same problem but they paid for the repairs. I was told that my warranty does not cover glass and since the total cost is $520 and my insurance deductible is $500. So this is money i have to pay out of my pocket and presently i am driving around with a piece of plastic for a roof. |
Vehicle Mileage at Failure | 62000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | GRIFFITH, IN |
VIN pattern | 5XXGN4A77CGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |