Issue ID | 1397965 |
Internal NHTSA # | 11013350 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | OPTIMA |
Model Year | 2012 |
File date | 22/06/17 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I brought my car into herb chambers kia service center (burlington, ma) on 6/22 for oil change and repair of 2 recall items. On the summary they gave me afterwards it said, "part is being ordered will contact customer when part arrives" so it is now almost 7wks later and have not heard from them re my part coming in to fix the recall .. So i just called them. They said if there's a back order they sometimes "cancel" the order and will reorder the part tomorrow. Well i am moving on aug 31 (to near nh line) and still don't know if my part is on back order or they canceled and need to order the part again. When i asked, the lady said they won't know "until tomorrow or the day after tomorrow" i asked if they would call me tomorrow for an update. I think it is a canister i need (not sure - see photo of service summary). Anyway still waiting (meanwhile getting lots of letters re important safety recall saying my car needs service to be safe!) |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WOBURN, MA |
VIN pattern | KNAGM4A78C5XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
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