Issue ID | 1473274 |
Internal NHTSA # | 11100768 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | OPTIMA |
Model Year | 2016 |
File date | 25/09/16 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | A car accident took place early sunday morning of september 25, 2016 in which the air bag failed to deploy resulting in severe injuries. Kia was contacted and informed that a accident had taken place in a new vehicle that was purchased, and the airbag did not deploy, although it had passed the inspection at the dealership and should have been under warranty since the vehicle was purchased a few months prior. Kia failed to correct the issue, although indicating they would send an inspector out to check the vehicle. Later it was indicated the vehicle had 2 recalls associated with it (#1. 16v7050000 and #2. 16v231000), however, kia failed to honor the recalls or take responsibility for failing to properly inform of the defects. Numerous attempts were made to reach someone at kia to resolve the matter, but each time a different representative indicated mr. Gustavio valila was the person handling the matter and would respond in a timely manner. Voice mails were left unreturned and emails were sent, however, mr. Valila could not be reached. A year later a representative responded indicating that the air bag was not meant to deploy and that the company was sorry for the circumstance and situation. The company did not acknowledge or respond to the previous recalls that were not honored, nor did the company correct or resolve the concerns or make an effort to assist or provide a remedy for the injuries sustained due to the failure of the airbag not deploying. Due to the accident and injuries sustained during the accident the driver died a week later. Kia was informed of everything, along with receiving photos and paperwork associated with the incident (that a representative from the company requested), and has still chosen to accept no responsibility for the situation or do anything to resolve the previous matter / concerns...*bf *tt |
Vehicle Mileage at Failure | 4000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | GRETNA, LA |
VIN pattern | 5XXGT4L36GGXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | Y |
Was medical attention required? | Y |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |