Issue ID | 1045375 |
Internal NHTSA # | 10568105 |
Manufacurer | Kia Motors Corporation |
Brand | KIA |
Model | SORENTO |
Model Year | 2014 |
File date | 26/02/14 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | On january 2014, i bought a kia sorento, 2014. On the same day i notice a strange noise on the engine. I took the car back to medina auto in caguas, puerto rico (dealer) and they said that the noise was due to the gdi motor type. I took the car several times back the dealer, with the same feedback. "the noise is due to the gdi motor type". My wife too the car back to medina auto for it first oil change and i again ask to check the strange noise on the engine... They immediately said to her that the noise was because the engine type (gdi). They call my wife to pick the car as it was ready. I went with my wife to the dealer to pickup the car, because that noise was not right. When i get to the dealer, they told me the same thing. The noise is due to the gdi engine type. I request that before i turn the car on, a mech technician be with me and that he personally confirm that the noise was the gdi. Well this time they found that the engine block was bad and it had to be replaced... If it wasn't for me, that i push them to re-inspect the noise, my wife could it be driving the car and i wondering what could it happen to her.. After requesting the replacement of the unit with a new car and since i notified several times medina auto of the noise, the dealer refused to replace the car with a new unit and only offers to fix the engine. I am writing to you, because this is not the first time i am listening to this situation with the kia sorento 2014. Any noise for the kia in the engine is the gdi... What could it happen to my wife and kids if the engine stop running or crank while my wife was driving it? There is something not right with the kia sorento 2014, and the dealers and service departments are failing in identify the situation that could potential can cause an accident... Every noise in the engine is the gdi for kia, the dealers and service departments..... |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | GURABO, PR |
VIN pattern | 5XYKT4A61EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
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