2014 Kia SORENTO Engine Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Kia SORENTO 2014 engine. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Kia SORENTO 2014 engine and complaints other owners have filed.
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2014 Kia SORENTO Engine Problems, Complaints and Defects

 Issue ID1395987
 Internal NHTSA #11011658
 ManufacurerKia Motors America
 BrandKIA
 ModelSORENTO
 Model Year2014
 File date25/07/17
 ComponentENGINE
Product type codeVEHICLE
 Description of the problemKia safety recall (#17v224) i had previously filed a complaint with the nhtsa regarding an engine failure. Please see complaint #10993259. The purpose of this complaint is a follow-up to the previously filed compliant. As you are aware, kia failed to timely notify its customers that their vehicle may have an engine defect. As you will see from my previously filed complaint, i experienced my first engine failure on april 1, 2017. Between april 1st and may 31st, i had experienced three total failures. However, as a result of the april 1st failure, i had the vehicle repaired at midas. I was not aware of the potential recall at this particular time. The repair shop replaced the timing gear and cleaned the engine, but informed me that they could not guarantee the work. The cost for these services was $1,488. 50. I also needed to replace the timing solenoids (i did not have this done at midas at the time because i did not have the money). I purchased these at auto zone for $123. 42. They were installed by a different mechanic at the cost of $125. Once the interim recall information was disseminated, in june, and once i received my vehicle back, which was june 25th, after having the engine replaced, i filed a claim for reimbursement. Kia has denied payment because they state the engine was not replaced as per their "limited warranty extention." i later appealed and the representative left me a voice message (that i still possess) which states that it was denied because the engine was not replaced and the work was not done by kia. Problem: if i did not know about the recall at the time of failure, why am i being penalized for their faulty engine? Additionally, the reimbursement is not under a warranty program but it is for a safety recall. Why am i being penalized. Kia needs to put forth a good faith effort and make its customers whole.
 Vehicle Mileage at Failure
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateGREENVILLE, MS
VIN pattern 5XYKT3A62EGXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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