Issue ID | 1479994 |
Internal NHTSA # | 11110332 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SORENTO |
Model Year | 2014 |
File date | 05/07/18 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Last week while on the highway going about 65mph my check engine light came on(stayed on) and my vehicle started knocking. I went home parked it for the night and called the dealership the next morning. The dealership said as long as the check engine light was solid (not flashing) it was safe to drive the 30 min to bring it to them. They called today to state the engine is blown due to metal shavings in the engine and oil. I am lucky the car even made it there, since the engine has "blown" since they have had it!!!! I have kept up having oil changed regularly, and i do have receipts. They are saying my i need a whole new engine and it is not covered and my warranty is expired even though i received a letter in the past stating the warranty was extended to 120,000 miles!! They say they have no record of the letter, so it must be fake!!. I dont know what i'm going to do i used all of my savings to buy this car for $22,000 just three years ago!!!!! It currently only has 79k miles on it!! |
Vehicle Mileage at Failure | 79670 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MANCHESTER, NH |
VIN pattern | 5XYKT4A78EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |