Issue ID | 1576057 |
Internal NHTSA # | 11222365 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SORENTO |
Model Year | 2014 |
File date | 01/06/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Driving on the highway my car lost power at 11pm on a saturday nite. It would only go aporox 40mph w the the gas petal to the floor. No check lights came on until aporox a few min from home. Only the check engine light. No overheating no smoke. I took it to my mechanic who determined it was the same issue the 2. 4 engine that was recalled. I have the 3. 3. Also the kia mechanic said the same. Only 70000 miles on the car. Kia at this point is refusing to acknowledge this is a manufacturing issue. They have had my car for 3 weeks and as of yesterday still no answer. I even left a voice mail for sean yoon the ceo. I tried to call mr yoon yesterday but got redirected to thir consumer dept. They said it takes 2-3 days to determine a decision. So im paying for a car and a rental when they already know what the issue is. One consumer dept employee i spoke w said she hasnt had very many complaints about the 3. 3. Well that right there is a red flag! I just want them to do the right thing. They also tried to tell me that because im the second owner and i was past the 60000 mi service warrenty i had no coverage and the 100000 was only for first owner. Its a manufacturers defect not anything we did. We have been loyal kia customers for over 10 years. I feel like because we didnt buy another new kia we are being punished. This cars defect could of seriously injured a lot of people if this would of happened during a busy time of day. I know they are busy taking care of other complaints but to wait 3 weeks is a bit unnerving. |
Vehicle Mileage at Failure | 70000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | JEANNETTE, PA |
VIN pattern | 5XYKWDA70EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |