Issue ID | 1636258 |
Internal NHTSA # | 11300140 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SORENTO |
Model Year | 2014 |
File date | 17/01/20 |
Component | EXTERIOR LIGHTING |
Product type code | VEHICLE |
Description of the problem | This headlight problem has been ongoing with kia and since i purchased this vehicle in 2016 with 26,000 miles. And i replaced many headlight bulbs then december 2019 went to dealership to get led safety daylight headlight bulb replaced. Was told no bulb for it account it's encased in headlight assembly and to replace would cost over $900 for assembly. And told never seen that light ever go out. Prior to this i already had the other headlight assembly replaced for constant lighting problems. Which the dealership had in stock and that told me kia had a problem. Vehicle now has 72,000 miles on it. I called kia assistance and told them of problem with lights and the free replacement of the other assembly. I was denied the claim even though i told them of all the lighting problems and complaints filed with nhtsa. They were on deaf ears. So here i am filing my complaint and hoping enough pressure is applied to kia that they recall all models with the problem. |
Vehicle Mileage at Failure | 72000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CAMPBELL, OH |
VIN pattern | 5XYKTDA6XEGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
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Dealer's ZIP code |