Issue ID | 1443801 |
Internal NHTSA # | 11066110 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SORENTO |
Model Year | 2014 |
File date | 26/12/17 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | In late december of 2017 i began to notice that my car started to vibrate upon acceleration of more than 55 mph. I took the car in for a suspension analysis to pep boys at 3124 sepulveda blvd in torrance, ca and they evaluated my issue. It was discovered in my front wheel drive vehicle with 115,000 miles that the right front axle shaft was broken and was making a clicking noise. And also that on the left front driver's side that the boot had leaked all the grease out and that all the boots and the axles required replacement. The mechanics at pep boys told me that this happens frequently on the kia's and that they have more issues than most car manufacturers. I also discovered that kia motors had had a known issue with axle problems in their 2014 sorentos. Kma has determined that the right front axle drive shaft of affected vehicles may develop a crack in the area of the stub at the wheel-end of the shaft. Should this occur, the vehicle may lose power or, if the driver fails to engage the parking brake when parked on an incline, the vehicle may roll. The vehicles having this condition are the 2014 model year sorento 2. 4-liter front-wheel-drive (fwd) model produced through march 12, 2013. I purchased my vehicle in late may of 2014 it is a 2. 4 liter fwd vehicle. I also went online to check for known recalls and nothing came up nor was i ever notified. I have had no accidents or other issues that would have caused this to happen. Kma never notified me that i should have the right front axle driveshaft will be replaced. Consequently, i believe that i should not have to bear the expense of replacing my front wheel drive boot and axle at a cost of $695. 00. This cost should have been paid for by kia |
Vehicle Mileage at Failure | 113000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | TORRANCE, CA |
VIN pattern | 5XYKT4A61EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |