Issue ID | 1657089 |
Internal NHTSA # | 11321636 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SORENTO |
Model Year | 2017 |
File date | 11/10/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Test#5 - excessive oil consumption testing. Mileage 61,719 - down 1 quart of oil at 1030 miles (from mar. 09 2020 work order.) we had to remove the zip tie morning of 4/19/2020 in order to check oil consumption. My husband had a medical emergency and i did not want to be stranded in case the engine seized up, caught fire, as the dealership service manager told us it will do if no oil in engine. The kia dealership in gainesville, ga does not approve of removing seal, the oil testing has a 'protocol'. The oil testing protocol is more important to them then the coronavirus protocol. I did not cancel my oil consumption testing, i will continue to monitor engine oil every 1000 miles and report oil consumption. Kia motors knows of the four consecutive tests that the dealership did, oil consumption down 1-2 quarts every 1000 miles. This vehicle is garaged, garage attached to home, if vehicle catches fire, there may be serious injuries or deaths. It's a 2 family duplex. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | DAHLONEGA, GA |
VIN pattern | 5XYPG4A32HGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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DoT tire identifier | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
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Dealer's name | |
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