2017 Kia SORENTO Steering Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Kia SORENTO 2017 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Kia SORENTO 2017 steering and complaints other owners have filed.
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2017 Kia SORENTO Steering Problems, Complaints and Defects

 Issue ID1641622
 Internal NHTSA #11307118
 ManufacurerKia Motors America
 BrandKIA
 ModelSORENTO
 Model Year2017
 File date03/02/20
 ComponentSTEERING
Product type codeVEHICLE
 Description of the problemI lost power steering three times. The power steering light went on each time. On two of the occasions the vehicle was towed to the local dealer. It was towed to modesto kia and paso robles kia, both in california. In modesto , 1/18, i was told it was a dirty battery cable that the car had reset itself and there were no more problems with the power steering. Nine days later on 1/27, it went out again in cambria, ca. This time i was driving but was able to move to a safe place. The kia dealership in paso robles said when the car arrived the light was off and there were no issues with the power steering. I was told they would put miles on the car in an effort to recreate the problem. That afternoon as it was set to be driven by the technician the light went on and power steering was lost. I was told the technician saw a problem in the fuse box, he fixed it and the car was able to be driven. I was told there was nothing else they could do. The service manager was rude and unsympathetic. My concerns were not validated or acknowledged, needless to say, i very upset because i was afraid to drive the car. Especially, given the fact that what they said they did to fix the problem did not make any sense to me. I know there is a problem with the vehicle and further investigation by both dealers may have discovered it but they went with the first thing they found. There are other complaints for the same reason. I truly felt unsafe. Driving the vehicle and because of that, i felt i had no other choice but to purchase another vehicle. The sorento is unsafe and someone is going to get hurt. I pray you will investigate this issue and with this car specifically. I also have a kia customer care case no; 13527008
 Vehicle Mileage at Failure30000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateCLOVIS, CA
VIN pattern 5XYPK4A55HGXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed45
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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