2019 Kia SORENTO Electrical System Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Kia SORENTO 2019 electrical system. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Kia SORENTO 2019 electrical system and complaints other owners have filed.
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2019 Kia SORENTO Electrical System Problems, Complaints and Defects

 Issue ID1661542
 Internal NHTSA #11324907
 ManufacurerKia Motors America
 BrandKIA
 ModelSORENTO
 Model Year2019
 File date25/02/19
 ComponentELECTRICAL SYSTEM
Product type codeVEHICLE
 Description of the problemLeft side steering wheel control buttons for radio volume, muting, changing stations, changing radio modes, phone and phone hang up intermittently fail to function. Problem occurs almost daily and last anywhere from a few seconds to 15-20 minutes. The dealer service advisor has seen the issue at least 3 times but but the time it gets to the mechanic the problem resolves itself. Dealership has replace the affected buttons and the steering wheel clock spring. Problem continues but now with another twist. Now when trying to change the radio volume from steering wheel controls and when the button fails to perform the function intended the system activates my phone and calls the last number dialed. I cannot hang up from the steering wheel controls and have to find the hang up control on the center screen. This distraction has almost cost me an accident. Intermittant malfunction has been happening since the car was new in nov 2019 and continues to date now may 2020 with 14000 miles on vehicle. It does not make any difference if the vehicle is stopped or in motion for the problem to occur.
 Vehicle Mileage at Failure2700
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StatePRESCOTT, AZ
VIN pattern 5XYPKDA55KGXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase01/07/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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