Issue ID | 1596653 |
Internal NHTSA # | 11252303 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2014 |
File date | 21/03/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 kia soul. The contact stated that the vehicle was using an excessive amount of oil and there was an abnormal knocking and tapping noise coming from the vehicle. The vehicle lost a quart of oil and additional oil was added. In addition, the check engine and low oil warning indicators illuminated. The vehicle was taken to hanson kia (2300 carriage loop sw, olympia, wa 98502, (360) 943-2120) and an oil consumption test was performed. The dealer diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 79,000. Consumer stated i continued with my oil consumption tests and i was using 1/2 quart of oil every 500 miles. Kia finally agreed to take the next step in fixing the problem. They are replacing my engine.*jb |
Vehicle Mileage at Failure | 79000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | OLYMPIA, WA |
VIN pattern | KNDJX3A55E7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
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DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
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