Issue ID | 1657780 |
Internal NHTSA # | 11322123 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2014 |
File date | 22/04/20 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | I was driving on the highway going the speed limit. I turned down the radio due to hearing a shaking noise. The shaking noise began to get louder and shook my whole car. I quickly pulled over to the side and turned my car off resulting in smoke coming from the engine. I immediately got out of the car. I returned to my car the following morning to see if the car was in need of coolant or oil. The oil reservoir was full but the oil pan was empty for some reason. We filled it will oil waited a bit and tried to turn the car back on. The engine shaking only got worse. I called road side assistance to take my car to the kia dealership. Once at the dealership after doing some research there is a recall out on my car for the catalytic converter that i was made aware of previously by auto zone after doing a free diagnostic check on my car last year. While reading into the recall it states a piston rod can be thrown from the car puncturing the engine causing oil to escape from the engine. This is the exact words the service guy at kia had said happened to my car. He said since my car would not be able to be on long enough while seizing to check if the catalytic converter was the cause that he would not fix the car even though the recall specifically states what is wrong with my car and what would happen if not taken care of. Now i am in a position of having a car i owe 9k on but is only worth 400$ with no engine. With this i can get a car for almost 500$ which is not close to reasonable and i should not even consider. I take very good care of my car. It has a little of 120,000 miles on it and i am the second owner. I have always gotten oil changes and have never had issues with not keeping up with my car. I know i am not in fault for this. Recall number 19v120 |
Vehicle Mileage at Failure | 120000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | NORFOLK, VA |
VIN pattern | KNDJN2A25E7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |