Issue ID | 1721905 |
Internal NHTSA # | 11391176 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2014 |
File date | 14/10/20 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 kia soul. The contact received notification of nhtsa campaign number: 20v750000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the check engine warning light illuminated and the vehicle loss motive power and hesitated to accelerator above 50 mph. The vehicle was taken to kia country of charleston (2361 savannah hwy, charleston, sc 29414 (843) 573-2300) where it was diagnosed that the vehicle had oil consumption failure. The vehicle was not repaired. The contact managed to drive the vehicle to an independent mechanic where it was diagnosed a second time and determined that the catalytic converter failed. The manufacturer was notified of the failure and referred the contact to nhtsa to file a complaint. The failure mileage was 175,000. Vin tool confirms parts not available. |
Vehicle Mileage at Failure | 175000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | JOHNS ISLAND, SC |
VIN pattern | KNDJP3A51E7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |